APCO Fire Service Telecommunicator, Canada Edition - MAY 2021
This 6-week asynchronous course runs May 3rd - June 11th, 2021.
Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. APCO Institute's Fire Service Communications, 2nd Edition -- Canada course continues to advance fire communications training, improving service to the caller and increasing safety of the responders. This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch.
Training Modules Include:
- Introduction to the Fire Service
- Fire Service Incidents
- Fire Service Apparatus and Terminology
- Anatomy of Fires
- Mutual Aid and Mutual Response Agreements
- Hazardous Material Incidents
- Terrorism Incidents
- The Incident Command System
- Fire Service Communications & the Role of the Telecommunicator
- Fire Service Call Processing
- Information Gathering Techniques, Methods for Receiving Reports
- Fire Dispatch Procedures
The course prepares students to meet NFPA 1061 (Chapter 5, 2014 Edition) professional qualifications as they relate to fire service communications. Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration.
APCO Institute certified instructors who successfully complete this course can upgrade their instructor certificate to teach this dynamic course in-house for the cost of the course books only!! It becomes an economical way to train your staff at your own pace.
CDEs Earned: 32
Pre-requisite: APCO Public Safety Telecommunicator course
APCO certified FSCs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Complete information on the recertification process is provided at the conclusion of the Fire Service Communications, 2nd Ed., Version 1 course. Recertification requires ongoing continuing education.
APCO Textbook - $183.00
APCO Exam Fee - $98.00
Shield Course Cost - $318.00
Total Course Cost $599 +taxes
*Students MUST hold a current APCO Public Safety Telecommunicator certificate to enroll in this course.
*Students MUST achieve a score of 80% or higher on the final exam to successfully achieve the certification.
*Students MUST complete all course work to successfully achieve certification.
*Course registration will close 4 weeks before the course starts to allow for book delivery, etc.